Terms of sale

Products and condition

Unless a listing says otherwise, our computers and hardware are refurbished or used, not new. Each listing states the processor, memory, storage, operating system and cosmetic condition, and what’s on the page is what ships. Photos may show a representative unit of the same model and grade.

Product and brand names such as Lenovo, ThinkCentre, ThinkPad and Windows belong to their owners. Compute Supply Co. is an independent reseller and is not affiliated with or endorsed by Lenovo or Microsoft.

Prices and payment

• Prices are in US dollars. Your total, including any discounts and shipping, is shown before you pay.
• Payment is taken by card through GoDaddy Payments when you press Pay. Your card is charged once, for the total shown.
• If a price is listed in clear error, or an item sells out at the same moment, we’ll contact you and refund you in full if we can’t fulfil the order.

Discounts and promotions

Discount codes have the conditions shown with them (for example a minimum order, a maximum discount, one use per customer, or an expiry date). Codes can’t be exchanged for cash and, unless stated, can’t be combined.

Shipping and delivery

We ship within the United States. Orders usually ship within 1–2 business days after payment, with tracking. Delivery times after that are estimates from the carrier. If a package arrives damaged, keep the packaging and contact us within 5 business days.

Returns, refunds and warranty

Computers come with a 30-day hardware warranty and may be returned within 30 days of delivery. The full details, including what’s covered and who pays return shipping, are in our returns policy. Approved refunds go back to the original payment method.

Cancellations

Need to cancel? Email support@computesupplyco.com as soon as possible. If your order hasn’t shipped, we’ll cancel it and refund you in full.

Limits of liability

Apart from the warranty and return rights above, and to the extent the law allows, our liability for any order is limited to the amount you paid for it. We are not responsible for lost data, lost profits or indirect losses. Please back up your data. Nothing in these terms limits rights you have under consumer protection law that can’t be excluded.

Changes

We may update these terms from time to time. The version on this page when you place your order applies to that order.

Contact

Questions about this page: email support@computesupplyco.com. A real person reads every message.